Hard skin, also called callus, is the body's way of protecting areas that take a lot of pressure. A little is normal, but too much can become thick, yellow and uncomfortable, and it can crack.
Why it builds up
- Standing or walking for long periods
- Shoes that rub, or open backed shoes and sandals
- The way you walk putting extra pressure on certain spots
- Dry skin, especially in winter
- Getting older, as skin loses moisture and padding
Looking after it at home
- Moisturise your heels every day with a foot cream. Products containing urea work well on dry skin.
- Use a foot file gently on dry skin a couple of times a week. Don't overdo it, as filing too hard can make skin grow back thicker.
- Wear shoes with a closed back where you can.
- Never cut hard skin yourself with a blade.
Professional hard skin removal
At your appointment we gently remove the hard skin using sterilised blades and files. It shouldn't hurt, as we only remove the dead skin on top. Most people say their feet feel lighter and smoother straight away. We'll also look at what's causing the build up and suggest simple changes. See our hard skin removal page.
When hard skin needs extra care
If you have diabetes, poor circulation or reduced feeling in your feet, don't try to remove hard skin yourself with files or tools. A small cut or rub can be slow to heal. Hard skin can also hide a corn or a small crack underneath, which can become sore. Having it removed professionally means we can check the skin underneath and spot anything that needs attention. See our diabetic foot care page for more.
Quick answers
How often should hard skin be removed?
Every six to eight weeks suits many people, depending on how quickly it builds up.
Can hard skin lead to cracked heels?
Yes. Thick, dry skin on the heels can split. Read our guide to cracked heels.
Is it safe to use hard skin removers from the shops?
Gentle files are fine. Avoid razor style tools, which can easily cut the skin.